JURA Czech s.r.o. supplies only to addresses in the Czech Republic.

Delivery not received

If you do not receive your parcel within five working days of the automatic e-mail shipping confirmation, please contact our customer support during business hours using the contact details below.

Hotline for E-Store: 848 808 404

Types of delivery and delivery costs

Standard delivery

With standard delivery, products are normally supplied to the specified address within 2-3 working days of your order being received.

  • Costs for goods valued at up to 3 000 Kč: 99 Kč
  • Costs for goods valued at more than 3 000 Kč: free

Whilst JURA uses its best endeavours to deliver an order within the time periods specified above, JURA will not be liable to you in any way for any delayed delivery.

Personal pick-up
Pesronal pick-up is available free of charge every working day during opening hours at our JURA Hospitality Center at Poděbradská 1020/30, Prague 9.